Privacy policy
At Makeup Over by Neha Vashi, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with us.
1. Information We Collect:
We may collect the following types of information:
- Personal Details: Name, contact number, email address, location, etc. (when you fill out forms or contact us)
- Booking Information: Details related to appointments, services, and preferences
- Usage Data: Pages visited, device type, browser used, and interaction patterns (for improving website performance)
- Social Media: If you contact us via Instagram, WhatsApp, or other platforms, we may collect related profile information
2. How We Use Your Information:
Your information helps us:
- Schedule and manage appointments
- Respond to inquiries and messages
- Send service updates or promotional offers (only with your consent)
- Improve website experience and customer service
3. Sharing Your Information:
We do not sell, rent, or trade your personal information. We only share data when:
- Required by law or legal obligation
- Needed for secure payment or booking platforms
- You give explicit consent
4. Data Security:
We implement security measures to protect your personal data. However, please note that no method of transmission over the internet is 100% secure.
5. Cookies:
We may use cookies to personalize your experience and analyze website traffic. You can disable cookies through your browser settings.
6. Your Rights:
You have the right to:
- Request access to your personal data
- Correct or update your information
- Request data deletion (where applicable)
To do so, email us at [Your Email Address].
7. Third-Party Links:
Our website may contain links to social media or external sites. We are not responsible for their privacy practices.
8. Changes to This Policy:
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
Terms & Conditions
Welcome to Makeup Over by Neha Vashi. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before booking or engaging with us.
1. Appointments & Bookings:
- All appointments are subject to availability and must be booked in advance.
- A confirmation message will be sent once your booking is confirmed.
- For bridal and on-location services, advance booking is highly recommended.
- We reserve the right to refuse any booking due to unavailability or other valid reasons.
2. Payments:
- Service charges are to be paid in full either in advance or on the day of the appointment.
- For bridal or event makeup, a non-refundable advance is required to confirm your slot.
- Accepted payment methods: Cash, UPI, or bank transfer.
3. Cancellations & Rescheduling:
- Please inform us at least 24 hours in advance if you wish to cancel or reschedule.
- Cancellations made within 24 hours may be subject to a cancellation fee.
- Advance payments for bridal bookings are non-refundable but may be adjusted for a rescheduled date (based on availability).
4. Client Responsibility:
- Clients are expected to arrive on time for their appointment.
- Delays beyond 15 minutes may result in reduced service time or cancellation.
- Please inform us in advance of any allergies, skin conditions, or sensitivities.
5. Service Policy:
- We strive to deliver the best possible service based on your preferences and skin type.
- Results may vary depending on individual skin, weather, and other external factors.
- No refund will be provided once the service is completed and accepted.
6. Photos & Social Media:
- With your permission, we may click and use client images for promotional purposes (website, Instagram, portfolio, etc.).
- You may request us not to post or tag your images.
7. Privacy:
We respect your privacy. Please read our Privacy Policy to understand how your personal information is collected, used, and protected.
8. Changes to Terms:
We reserve the right to update or change these terms at any time. Any modifications will be posted on this page.